Refund Policy for Gold Era UAE

We understand that sometimes things don’t work out the way you expected. If you’re not happy with your purchase, we offer a 14-day refund policy.

To request a refund, please contact us within 14 days of your purchase. We will need the following information:

• Your order number
• The product you are returning
• The reason for your return

Once we have received your request, we will review it and process your refund within 14 business days.

Refunds will be credited to the original payment method.

We are committed to providing our customers with a positive shopping experience. If you have any questions or concerns, please don’t hesitate to contact us.

We hope you enjoy your purchase!

Here are some additional details about our refund policy:

• Products must be returned in their original condition, with all packaging and accessories.
• Products that have been used or damaged will not be eligible for a refund.
• Shipping costs are not refundable.

We reserve the right to refuse a refund if we believe that the product has been used or damaged.